Support & Help - Kitchen Designer
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Support & Help

Get help with Kitchen Designer and find answers to common questions

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To submit a support request, you need to be signed in with your Kitchen Designer account.

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Frequently Asked Questions

Generation Credits: Used to create new kitchen designs from scratch. Each generation uses 1 credit and produces 4 unique design variations.

Edit Credits: Used to modify existing designs. Each edit uses 1 credit and allows you to refine your kitchen design.

New users receive 10 generation credits and 3 edit credits to get started. Additional credits can be purchased through our credit packages.

  1. Choose a kitchen style from our preset options or upload your own image
  2. Add a detailed description of what you want
  3. Click "Generate Design" - this uses 1 generation credit
  4. Wait 30-60 seconds for your 4 unique designs to be created
  5. Use edit credits to refine any design you like

  • Anonymous users: 3 generations and 1 edit per day
  • Registered users: Based on available credits
  • Generation time: 30-60 seconds per request
  • Image formats: JPG, PNG, WebP supported
  • File size: Maximum 10MB per uploaded image

Kitchen Designer is an AI-powered design tool created by Appliance World Online. It helps you visualize and design beautiful kitchens, which you can then match with real appliances from our store.

This is a lightweight tool designed to inspire your kitchen renovation projects and connect you with quality appliances.

Due to the credit-based nature of our system, refunds are generally not available once credits have been used for generations or edits.

However, if you experience technical issues preventing you from using the service (such as system failures or bugs), please contact our support team and we'll work to resolve the issue or provide appropriate compensation.

We recommend starting with the free credits to test the service before purchasing additional credits.

AI design generation works best with detailed, specific prompts. If your design didn't turn out as expected:

  • Try using more specific descriptions
  • Use the edit feature to refine the design
  • Check our preset styles for inspiration
  • If there was a technical error, contact support for assistance

Still need help? Sign in to submit a support request, or email us at [email protected]